Level 1 Certificate in Business Administration

This qualification will give you an overview of what working in business administration can be like and will also provide you with business administrative and employability skills required for a workplace.

  • Eligibility

    • Must be 19+ as of the 31/08/23
    • Have the right to work in the UK, proof of ID
    • Be either unemployed or earning less than £25,6642.50
    • Must live in a London Borough


    To access this course you will need:

    • Good general communication skills in English
    • English literacy proficiency at Entry Level 3 or above

  • Cost

    Free *subject to meeting eligibility criteria*.

  • Qualification

    Certificate in Business Administration

  • Level

    Level 1

  • Duration

    7 days

  • Timings

    9.30am – 3.00pm (Weekdays)

  • Delivery Locations

    Hayes Campus: College Way, Hayes, UB3 3BB
    Harrow on the Hill Campus: Lowlands Road, Harrow, HA1 3AQ
    Richmond Upon Thames College: Langhorn Dr, Twickenham TW2 7SJ

Download fact sheet as a PDF

Next course starts on:

  • Date: TBC
  • Time: 9.30am - 3.00pm
  • Location: Hayes & Harrow on the Hill Campus
  • Delivery type: Classroom based

    Book now

    • Find out more about this course

    Who is it for?

    Individuals looking to gain insight in business admin and employability skills.

    What you can do after completing the course?

    • Progress to a Level 2 online Business Admin course
    • Pick up another training course with HCUC to further develop your skills
    • Get into part-time / full-time employment
    • Start an Apprenticeship in Business Admin

    Course summary

    Business Administration - Skills Covered Summary

    • This level 1 Certificate in Business Administration qualification has been designed to meet the needs of adult learners who are either seeking employment in administrative support roles or within any office environment
    • This qualification will give you an overview of what working in business administration can be like and will also provide you with business administrative and employability skills required for a workplace

    Working in Business and Administration

    • Understand the role of an administrator within an office
    • Be able to carry out routine administrative tasks
    • Be able to present themselves positively
    • Be able to organise their work effectively
    • Know the importance of confidentiality of information

    Creating Business Documents

    • Know that there are different types of business documents
    • Know why it is important to use the right communication style in business documents
    • Be able to produce routine business documents

    Welcome Visitors

    • Be able to welcome visitors in a positive way
    • Know why it is important to an organisation that visitors are made welcome

    Developing Yourself

    • Take an active role in their self-development
    • Be able to plan for their self-development
    • Review their self-development and plan for the future

    Working as Part of a Group

    • Understand how to contribute to working as part of a group in appropriate ways
    • Demonstrate how to work as an effective group member
    • Review the group’s progress and contribution and explain its impact